We at METCALF MOULDINGS like to generally deal direct with our customers and not through a third party, we find that this helps to build up a relationship with our most important contacts, that’s you our customers, this also helps us to keep our prices down (they have not now gone up for nearly 5 years) to this end we take most of our orders over the phone/fax and mail orders. We accept most makes of credit cards and readily accept cheques and postal orders.

We make NO debits against credit cards until after the goods have been dispatched, cheques will be normally be presented to the bank one week before the good are dispatched.

We believe this web site and our ‘E-Mail’ address to be secure, however we do request that you do NOT leave your credit card number with your order on our ‘E-Mail’ address,‘ at sales@metcalf-mouldings.com. please leave a phone number where we can phone you back or phone/fax your order through to us on 01920 438686.

Although we make every effort to hold a stock of hulls ready for immediate dispatch, with now nearly 100 hulls/hull packs/kits available in our range, this is not always possible, therefore please allow 28 days for delivery.

Our prices show delivery charge into the U.K. We are more than pleased to post our goods to anywhere in the world, indeed we have sent products to every continent in the world, however we would be pleased to quote postage individually anywhere overseas.

We have a contract with ‘Parcel Force’ and all products are normally sent out on ‘48hr Track-back’ service, this means you have to sign for the parcel, if you are not there to accept delivery they will leave you with a card and reference No. where you can contact them to arrange delivery to suit yourself. Overseas orders are also sent through ‘Parcel Force’, however delivery times can vary to the service you are prepared to pay for.

One final note, we use ‘Parcel Force’ because in our experience they are the most reliable and honest, they can sometimes be a bit late, but they will always eventually arrive.We have one major stockist inside the UK, that is : Essex Model Centre. 5 Corner House, Bush Fair, Harlow, Essex. Tel: 01279 639800. Contact: Brian Saunders.